Infant Formula Resources



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As you all know, there is a nationwide formula shortage that is affecting many families across the country. While the federal government works to resolve the issue and ensure infant formula is safe and available, here are few resources for families affected by the formula shortage.

Formula Shortage Resources

  • Eligible WIC families can contact the local WIC office to identify or obtain additional sources of infant formula nearby. Other families can contact their doctor, their local public health agency, or community organizations.
  • The Free Formula Exchange is a nationwide mutual aid network connecting families who need baby formula to people who have formula to donate. This online tool is free to use.
  • United Way’s 2-1-1 dial 2–1-1 to be connected to a community resource specialist affiliated with United Way who may be able to help you identify food pantries and other charitable sources of local infant formula and baby food.
  • Call your local food bank to ask whether they have infant formula and other supplies in stock.
  • Certain Human Milk Banking Association of North America (HMBANA) accredited milk banks are distributing donated breast milk to mothers in need; please note that some may require a prescription from a medical professional.
  • Your neighborhood Community Action Agency, like AEOA, may be able to provide you with formula or connect you with local agencies that have formula in stock.
  • Here are a few Facebook pages developed to help parents looking for formula.

General Guidance

  • Check your formula’s lot code to see whether or not it was affected by the recall.
  • Call your OBGYN or pediatrician to see if they have in-office samples or can suggest a similar formula that may be more readily available in stores and is nutritionally similar to your infant’s typical formula.
  • FDA advises to NOT make or feed homemade infant formula to infants. You should not water down formula, try to make formula at home, or use toddler formula to feed infants. Don’t discard formula unless it is expired or is part of the recall. Talk to your doctor if you have questions or concerns about feeding your baby or if you use medical formula.
  • Use the Similac Formula Recall Minnesota WIC Approved Substitutions List to help select a similar formula when the preferred brand is not available. Ask your health care provider for guidance.
  • Stock can vary by store, region, day of the week, and time of day. Try checking different types of stores and calling ahead to a store or pharmacy to ask about their current formula stockor when they expect a shipment. Ask customer service about formula stock if formula is not on the shelf.
  • Try to only buy what you need. There may be store limits in place for formula products.
  • Guidance for Changing Formulas.
  • Parents using a combination of breastmilk and formula can find Breastfeeding Support during an Infant Formula recall.
  • The Minnesota WIC Similac Formula Recall Information page has helpful resources.
  • You can find more guidance from the American Academy of Pediatrics.

Important Information

Manufacturer Hotlines

  • Gerber’s MyGerber Baby Expert - reach a certified nutrition or lactation consultant by phone, text, Facebook Messenger, web chat, or video call, who can help you identify a similar formula that may be more readily available
  • Abbott’s Consumer Hotline: Call 1-800-986-8540
  • Abbott’s urgent product request line - ask your OBGYN or your infant’s pediatrician to submit an urgent product request by downloading and completing the form - PDF
  • Reckitt’s Customer Service line: Call 1-800 BABY-123 (222-9123)


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